5 Topics
5 Days
25 Sessions
Programme Overview
Training Description
Competency-based Recruitment is crafted for HR personnel and managers responsible for the recruitment process within their organizations. This course will benefit all professionals seeking to implement a competence-based approach in their recruitment strategy.
Session Objectives
- Develop your ability in working and relating effectively with people from different cultural backgrounds
- Understand the limits of your own CI and know how to improve it
- Describe the meaning of each of the five cultural value dimensions
- List ways to minimize the barriers to cross-cultural communication
- Assess your own work and how to adjust it to apply your CI
About the Course
In our diverse workplace being able to work effectively across cultural divides is an essential skill for any Leader, professional, Manager or Worker. Cultural Intelligence (CI) is the capability to relate and work effectively across cultures. Culture has been one of the key competencies in fields ranging from leadership and psychology, engineering, and finance, to accounting and marketing. The higher your CI, the more likely you will experience success working in a diverse, globalized world.
They are many different types of culture. These include occupational, organizational, age and even gender. However, one of the most prominent types is national culture. That is the norms, behaviours, beliefs, attitudes, customs and values that exist within the population of a country.
Cultural differences in communication can also cause significant problems. Million-dollar business deals can be lost, international negotiations can fail and workplace problems can intensify. This exciting but practical training course is run as a master-class in all aspects of culture and how you can thrive in a multi-cultural world.
Curriculum & Topics
5 Topics | 25 Sessions
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Workshop 1.1:
Where culture comes from and why it matters
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Workshop 1.2:
Understanding globalization
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Workshop 1.3:
Your own cultural map
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Workshop 1.4:
The seven levels of culture (national, workplace, gender, age, regional, religious, occupation)
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Workshop 1.5:
The Hofsted five cultural value dimensions
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Workshop 2.1:
Why communication differences and barriers occur
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Workshop 2.2:
How to remove barriers to communication
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Workshop 2.3:
Stereotypes and stereotyping explored
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Workshop 2.4:
Non-verbal communication (body-language) and culture
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Workshop 2.5:
Workplace culture and the impact on organizational communication
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Workshop 3.1:
The basics of negotiation with CI
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Workshop 3.2:
Cultural differences in negotiation
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Workshop 3.3:
Overestimating and underestimating cultural differences in negotiation
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Workshop 3.4:
Negotiation traps to avoid
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Workshop 3.5:
Developing your cross-cultural negotiation skills
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Workshop 4.1:
International assignments and global career development
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Workshop 4.2:
Culture shock and global working
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Workshop 4.3:
International Human Resource issues
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Workshop 4.4:
The business case for cultural diversity
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Workshop 4.5:
Nationalization programmes
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Workshop 5.1:
Developing a global mindset
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Workshop 5.2:
How to improve your CI
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Workshop 5.3:
Managing in multi-national companies
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Workshop 5.4:
National culture & strategy
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Workshop 5.5:
Personal Action Planning
