16 Topics
5 Days
80 Sessions
Programme Overview
Training Description
Who Should Attend
- Monitoring and Evaluation Professionals
- Engineers and Technical Professionals
- ICT and IT Project Professionals
- Construction and Infrastructure Professionals
- Government and Public Sector Project Officers
- NGO and Development Programme Professionals
- Consultants
- Professionals involved in project planning, implementation, and delivery
Session Objectives
- Understand the nature of project challenges
- Differentiate between symptoms and root causes
- Master a structured problem-solving process
- Apply creative and analytical thinking to issues
- Develop effective decision-making skills
- Learn to manage team conflict and communication
- Create and implement a proactive risk management plan
- Utilize data to inform problem-solving
- Evaluate solution effectiveness
- Cultivate a problem-solving mindset within your team
About the Course
Projects frequently encounter issues such as delays, budget overruns, resource constraints, scope changes, stakeholder conflicts, quality problems, communication breakdowns, and unforeseen risks. This course provides participants with structured approaches for diagnosing problems, identifying root causes, evaluating alternatives, and implementing sustainable solutions.Through case studies, simulations, practical exercises, and real-world project scenarios, participants will learn how to move from problem identification to root-cause analysis, solution development, decision-making, implementation, and lessons learned.
Curriculum & Topics
16 Topics | 80 Sessions
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Workshop 1.1:
The importance of a proactive approach
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Workshop 1.2:
The difference between reactive and proactive thinking
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Workshop 1.3:
The role of a leader in problem-solving
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Workshop 1.4:
The importance of psychological safety in teams
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Workshop 1.5:
The benefits of a learning culture
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Workshop 2.1:
Techniques for identifying project issues
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Workshop 2.2:
The importance of a clear problem statement
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Workshop 2.3:
Using the 5 Whys to get to the root cause
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Workshop 2.4:
The benefits of a collaborative approach
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Workshop 2.5:
The role of data in problem definition
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Workshop 3.1:
The Ishikawa (Fishbone) Diagram
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Workshop 3.2:
Using Pareto Analysis to prioritize
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Workshop 3.3:
The benefits of a cause-and-effect diagram
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Workshop 3.4:
Techniques for a comprehensive analysis
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Workshop 3.5:
The importance of a data-driven approach
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Workshop 4.1:
The principles of creative problem-solving
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Workshop 4.2:
Brainstorming and mind mapping techniques
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Workshop 4.3:
The role of lateral thinking
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Workshop 4.4:
The importance of an open mindset
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Workshop 4.5:
The benefits of a diverse team
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Workshop 5.1:
The Vroom-Yetton decision model
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Workshop 5.2:
The importance of a rational decision-making process
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Workshop 5.3:
Using a decision matrix for complex choices
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Workshop 5.4:
The role of a leader in decision-making
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Workshop 5.5:
The benefits of a transparent process
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Workshop 6.1:
The importance of stakeholder alignment
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Workshop 6.2:
Techniques for managing conflicting priorities
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Workshop 6.3:
The role of a stakeholder in a solution
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Workshop 6.4:
The importance of clear communication
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Workshop 6.5:
The benefits of a collaborative approach
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Workshop 7.1:
The nature of team conflict
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Workshop 7.2:
Techniques for resolving conflict
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Workshop 7.3:
The importance of a strong team culture
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Workshop 7.4:
The role of a facilitator
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Workshop 7.5:
The benefits of active listening
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Workshop 8.1:
The nature of resource limitations
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Workshop 8.2:
The importance of a clear resource plan
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Workshop 8.3:
Strategies for managing budget overruns
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Workshop 8.4:
The role of a project manager in a budget review
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Workshop 8.5:
The benefits of a clear financial model
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Workshop 9.1:
The nature of scope creep
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Workshop 9.2:
Techniques for managing changing requirements
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Workshop 9.3:
The importance of a clear scope statement
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Workshop 9.4:
The role of a change control board
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Workshop 9.5:
The benefits of a disciplined approach
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Workshop 10.1:
The difference between risks and issues
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Workshop 10.2:
Techniques for identifying and analyzing risks
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Workshop 10.3:
The importance of a risk register
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Workshop 10.4:
The role of a contingency plan
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Workshop 10.5:
The benefits of an early warning system
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Workshop 11.1:
The importance of a clear implementation plan
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Workshop 11.2:
Techniques for managing solution rollout
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Workshop 11.3:
The role of a pilot program
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Workshop 11.4:
The importance of a feedback loop
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Workshop 11.5:
The benefits of a phased approach
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Workshop 12.1:
The importance of clear and concise communication
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Workshop 12.2:
Techniques for communicating bad news
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Workshop 12.3:
The role of a status report
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Workshop 12.4:
The benefits of a transparent approach
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Workshop 12.5:
The importance of a single point of contact
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Workshop 13.1:
The importance of a success metric
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Workshop 13.2:
Techniques for tracking progress
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Workshop 13.3:
The role of a lessons learned session
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Workshop 13.4:
The importance of a post-mortem analysis
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Workshop 13.5:
The benefits of a continuous improvement loop
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Workshop 14.1:
Analyzing real-world project challenges
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Workshop 14.2:
Developing a problem-solving plan for a case study
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Workshop 14.3:
Presenting your solution to a mock team
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Workshop 14.4:
The importance of a realistic scenario
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Workshop 14.5:
The role of a mentor in your development
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Workshop 15.1:
An overview of problem-solving tools
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Workshop 15.2:
Using project management software for issue tracking
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Workshop 15.3:
The benefits of a knowledge base
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Workshop 15.4:
The importance of choosing the right tools
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Workshop 15.5:
The role of a data analyst
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Workshop 16.1:
The impact of AI on problem-solving
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Workshop 16.2:
The importance of emerging technologies
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Workshop 16.3:
The role of a project professional in a changing world
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Workshop 16.4:
The benefits of a futuristic mindset
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Workshop 16.5:
The importance of preparing for what's next
