Programme Overview
Training Description
- Fire and Rescue Personnel
- Crisis Management Professionals
- Occupational Health and Safety Professionals
- Human Resources and Employee Wellbeing Professionals
- Teachers and School Support Personnel
- NGO and Community Development Workers
- Refugee and Displacement Support Personnel
- Community Leaders and Volunteers
- Emergency Preparedness and Resilience Professionals
- Professionals involved in disaster response, humanitarian assistance, community support, workplace wellbeing, crisis intervention, and psychosocial support.
Session Objectives
- Define Psychological First Aid (PFA) and its role in early intervention. Describe common reactions to crisis and traumatic events. Apply the Look, Listen, Link core action principles effectively. Identify individuals needing special attention and appropriate referrals. List actions for promoting self and peer care after a crisis response.
About the Course
Psychological First Aid & Trauma Support Strategies is a practical training course designed to equip frontline professionals, emergency responders, humanitarian personnel, managers, and community support workers with the knowledge and skills required to provide immediate, compassionate, and appropriate psychosocial support to people affected by emergencies, disasters, violence, loss, and other distressing events.The programme also explores trauma-informed approaches, resilience, stress management, psychological safety, cultural sensitivity, vulnerable populations, responder wellbeing, and community-based psychosocial support. Emphasis is placed on avoiding re-traumatization, maintaining confidentiality, respecting individual needs, and working within appropriate professional and organizational limits.The programme also explores trauma-informed approaches, resilience, stress management, psychological safety, cultural sensitivity, vulnerable populations, responder wellbeing, and community-based psychosocial support. Emphasis is placed on avoiding re-traumatization, maintaining confidentiality, respecting individual needs, and working within appropriate professional and organizational limits.
Curriculum & Topics
7 Topics | 35 Sessions
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Workshop 1.1: Definitions and scope of psychological first aid
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Workshop 1.2: Understanding trauma and stress reactions
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Workshop 1.3: The impact of disasters, violence, and displacement on mental health
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Workshop 1.4: International guidelines and frameworks for PFA
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Workshop 1.5: The role of non-specialists in immediate psychological support
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Workshop 2.1: Look, listen, and link: the three pillars of PFA
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Workshop 2.2: Establishing rapport and emotional safety
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Workshop 2.3: Active listening and non-verbal communication techniques
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Workshop 2.4: Managing intense emotions and psychological distress
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Workshop 2.5: Addressing basic needs and fostering a sense of control
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Workshop 3.1: Types of trauma and their psychological impact
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Workshop 3.2: Signs of acute stress, anxiety, and grief
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Workshop 3.3: Psychological responses in different age groups
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Workshop 3.4: Resilience factors and coping mechanisms
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Workshop 3.5: Supporting survivors through early interventions
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Workshop 4.1: N/A
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Workshop 4.2: N/A
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Workshop 4.3: N/A
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Workshop 4.4: N/A
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Workshop 4.5: N/A
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Workshop 5.1: N/A
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Workshop 5.2: N/A
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Workshop 5.3: N/A
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Workshop 5.4: N/A
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Workshop 5.5: N/A
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Workshop 6.1: N/A
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Workshop 6.2: N/A
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Workshop 6.3: N/A
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Workshop 6.4: N/A
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Workshop 6.5: N/A
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Workshop 7.1: N/A
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Workshop 7.2: N/A
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Workshop 7.3: N/A
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Workshop 7.4: N/A
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Workshop 7.5: N/A