Programme Overview
Training Description
Who Should Attend
- Risk and Governance Professionals
- Senior Operations Managers
- Government and Public Sector Programme Managers
- NGO and Development Programme Managers
- Infrastructure and Capital Programme Managers
- IT and Digital Transformation Programme Leaders
- Professionals preparing for the PMI PgMP certification
Session Objectives
- Master the five key domains of program management as defined by PMI
- Apply best practices for program governance and life cycle management
- Develop a robust benefits realization plan to ensure business value
- Expertly engage and manage a diverse group of stakeholders
- Align programs with organizational strategy and business objectives
- Lead and inspire teams to successfully deliver complex programs
- Navigate and resolve inter-project conflicts and dependencies
- Prepare effectively for the PMI PgMP certification exam
About the Course
The course focuses on the transition from managing individual projects to managing coordinated programmes that deliver strategic organisational outcomes and measurable benefits. Participants will explore programme strategy, programme governance, benefits realisation, stakeholder engagement, programme life-cycle management, risk and issue management, resource optimisation, and programme performance.
The training also provides focused preparation for professionals pursuing the PMI Program Management Professional (PgMP) certification, combining conceptual learning with practical scenarios, examination techniques, and application-based exercises.
Curriculum & Topics
16 Topics | 80 Sessions
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Workshop 1.1: Understanding the link between programs and strategy
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Workshop 1.2: Creating a program business case and charter
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Workshop 1.3: Conducting environmental assessments for strategic alignment
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Workshop 1.4: Defining the program roadmap and vision
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Workshop 1.5: Aligning program goals with organizational priorities
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Workshop 2.1: Defining and initiating the program
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Workshop 2.2: Planning and executing program activities
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Workshop 2.3: Managing the program delivery phase
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Workshop 2.4: Transitioning and closing out the program
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Workshop 2.5: Integrating component projects seamlessly
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Workshop 3.1: Identifying and defining program benefits
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Workshop 3.2: Creating a benefits realization management plan
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Workshop 3.3: Delivering the intended benefits to the organization
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Workshop 3.4: Measuring and sustaining benefits after program closure
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Workshop 3.5: Using benefits data to demonstrate value
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Workshop 4.1: Identifying and analyzing program stakeholders
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Workshop 4.2: Developing an effective stakeholder engagement plan
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Workshop 4.3: Communicating with and influencing key stakeholders
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Workshop 4.4: Managing expectations and resolving conflicts
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Workshop 4.5: Building a strong network of support
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Workshop 5.1: Establishing a clear program governance framework
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Workshop 5.2: Defining roles, responsibilities, and decision-making authority
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Workshop 5.3: Conducting program reviews and audits
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Workshop 5.4: Managing issues and change control processes
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Workshop 5.5: Ensuring compliance with organizational policies
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Workshop 6.1: Developing and managing the program's budget
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Workshop 6.2: Forecasting costs and financial performance
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Workshop 6.3: Conducting a comprehensive financial risk analysis
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Workshop 6.4: Reporting on financial status to executive leadership
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Workshop 6.5: Optimizing resource allocation and capital spending
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Workshop 7.1: Identifying and analyzing program-level risks
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Workshop 7.2: Developing a robust risk response and mitigation strategy
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Workshop 7.3: Establishing a risk register and tracking mechanism
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Workshop 7.4: Escalating critical risks to the appropriate governance body
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Workshop 7.5: Conducting continuous risk assessment and monitoring
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Workshop 8.1: Planning for and acquiring necessary program resources
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Workshop 8.2: Managing resource allocation and optimization across projects
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Workshop 8.3: Resolving resource conflicts and bottlenecks
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Workshop 8.4: Forecasting future resource needs
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Workshop 8.5: Building a high-performing program team
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Workshop 9.1: Defining program-level quality standards and metrics
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Workshop 9.2: Implementing quality assurance and control processes
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Workshop 9.3: Conducting quality audits and reviews
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Workshop 9.4: Identifying opportunities for process improvement
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Workshop 9.5: Ensuring the program meets all quality requirements
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Workshop 10.1: Leading with emotional intelligence and influence
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Workshop 10.2: Building effective communication strategies
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Workshop 10.3: Coaching and mentoring project managers
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Workshop 10.4: Resolving team conflicts and fostering collaboration
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Workshop 10.5: Managing and motivating virtual and distributed teams
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Workshop 11.1: Managing program-level vendor selection and procurement
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Workshop 11.2: Negotiating and overseeing contracts with external partners
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Workshop 11.3: Ensuring vendor performance and compliance
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Workshop 11.4: Mitigating risks associated with third-party dependencies
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Workshop 11.5: Managing changes to contracts and agreements
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Workshop 12.1: Establishing a program information management system
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Workshop 12.2: Creating clear and concise status reports for executives
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Workshop 12.3: Using dashboards and data visualization to communicate progress
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Workshop 12.4: Ensuring information is accessible to all stakeholders
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Workshop 12.5: Managing the flow of information across all component projects
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Workshop 13.1: Leading the organization through change driven by the program
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Workshop 13.2: Developing a comprehensive change management plan
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Workshop 13.3: Assessing the impact of change on stakeholders
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Workshop 13.4: Building a coalition of change champions
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Workshop 13.5: Ensuring the adoption of new processes and systems
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Workshop 14.1: Understanding the relationship between programs and portfolios
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Workshop 14.2: Aligning programs with the larger organizational portfolio
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Workshop 14.3: Contributing to portfolio-level decision-making
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Workshop 14.4: Managing interdependencies between different programs
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Workshop 14.5: Using portfolio metrics to measure program success
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Workshop 15.1: A detailed breakdown of the PgMP exam content outline
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Workshop 15.2: Effective study techniques and time management strategies
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Workshop 15.3: Practice questions and mock exams to simulate the real test
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Workshop 15.4: Understanding the panel review process
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Workshop 15.5: A review of key concepts and formulas
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Workshop 16.1: Applying PMI's code of ethics in program management
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Workshop 16.2: Understanding the importance of professional development
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Workshop 16.3: Creating a personal development plan post-certification
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Workshop 16.4: Reflecting on lessons learned from the course
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Workshop 16.5: Building a network of certified professionals