9 Topics
5 Days
Programme Overview
Training Description
Who Should Attend
This course is designed for audit professionals who want to enhance their negotiation skills and achieve better outcomes in their interactions with auditees, including:
- Internal Auditors
- IT Auditors
- Financial Auditors
- Compliance Auditors
- Audit Managers
- Anyone involved in interacting with auditees and stakeholders
Session Objectives
- Understand the principles of effective negotiation.
- Prepare for negotiations effectively.
- Communicate clearly and persuasively during negotiations.
- Build rapport and trust with auditees.
- Manage conflict and handle difficult conversations.
- Identify and explore different negotiation strategies and tactics.
- Achieve mutually beneficial agreements.
- Influence stakeholders and drive action.
- Maintain professional relationships throughout the negotiation process.
- Understand different negotiation styles and adapt accordingly.
- Develop their active listening skills.
- Enhance their problem-solving abilities.
- Increase their confidence and assertiveness in negotiations.
- Achieve better audit outcomes through improved negotiation skills.
- Understand ethical considerations in negotiation.
About the Course
Effective negotiation is a crucial skill for auditors to achieve desired outcomes and build strong relationships with auditees. This comprehensive training course on Negotiation Skills for Auditors equips participants with the tools and techniques to navigate challenging conversations, influence stakeholders, and reach mutually beneficial agreements. Participants will learn how to prepare for negotiations, communicate effectively, manage conflict, and achieve positive results while maintaining professional relationships. This course bridges the gap between technical expertise and negotiation mastery, empowering auditors to become persuasive communicators and collaborative problem-solvers.
Curriculum & Topics
9 Topics | 5 Days
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Subtopic 1.1:
Understanding the negotiation process and its key elements.
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Subtopic 1.2:
The importance of negotiation skills for auditors.
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Subtopic 1.3:
Different negotiation styles and their impact.
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Subtopic 1.4:
Ethical considerations in negotiation.
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Subtopic 1.5:
Preparing for successful negotiations.
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Subtopic 2.1:
Defining your negotiation objectives and priorities.
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Subtopic 2.2:
Researching the other party's interests and positions.
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Subtopic 2.3:
Identifying your Best Alternative to a Negotiated Agreement (BATNA).
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Subtopic 2.4:
Developing a negotiation strategy and tactics.
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Subtopic 2.5:
Planning for different scenarios and potential outcomes.
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Subtopic 3.1:
Active listening skills and techniques.
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Subtopic 3.2:
Communicating clearly and persuasively.
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Subtopic 3.3:
Asking effective questions.
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Subtopic 3.4:
Non-verbal communication and its importance.
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Subtopic 3.5:
Building rapport and trust.
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Subtopic 4.1:
Developing strong interpersonal skills.
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Subtopic 4.2:
Establishing open and honest communication.
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Subtopic 4.3:
Showing empathy and understanding.
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Subtopic 4.4:
Maintaining confidentiality and professionalism.
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Subtopic 4.5:
Building credibility and trust.
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Subtopic 5.1:
Understanding the causes of conflict.
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Subtopic 5.2:
Managing emotions and maintaining composure.
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Subtopic 5.3:
Using conflict resolution techniques.
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Subtopic 5.4:
Handling difficult personalities.
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Subtopic 5.5:
Staying assertive and respectful.
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Subtopic 6.1:
Distributive vs. integrative bargaining.
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Subtopic 6.2:
Identifying and creating value.
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Subtopic 6.3:
Exploring different negotiation tactics.
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Subtopic 6.4:
Managing concessions and trade-offs.
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Subtopic 6.5:
Reaching mutually beneficial agreements.
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Subtopic 7.1:
Understanding different influence styles.
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Subtopic 7.2:
Building relationships with key stakeholders.
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Subtopic 7.3:
Using persuasive communication techniques.
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Subtopic 7.4:
Presenting compelling arguments and evidence.
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Subtopic 7.5:
Motivating stakeholders to take action.
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Subtopic 8.1:
Focusing on interests rather than positions.
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Subtopic 8.2:
Exploring options and alternatives.
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Subtopic 8.3:
Creating value and expanding the pie.
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Subtopic 8.4:
Developing creative solutions.
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Subtopic 8.5:
Documenting agreements clearly.
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Subtopic 9.1:
Implementing negotiated agreements.
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Subtopic 9.2:
Evaluating negotiation outcomes.
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Subtopic 9.3:
Learning from each negotiation experience.
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Subtopic 9.4:
Continuously improving negotiation skills.
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Subtopic 9.5:
Building long-term relationships with auditees.
