5 Topics
5 Days
31 Sessions
Programme Overview
Training Description
Who Should Attend
- Business Unit Managers
- Human Resource Managers
- Resource Managers
- Business Analysts
- Change Management Professionals
- Programme Coordinators
- Cross-functional Team Leaders
- Senior Executives and Managers
- Professionals working in matrix organizations
Session Objectives
- Clarify the differences in style and approach between a traditional manager and a matrix manager
- Adopt a variety of practical methods and specific tools and techniques to lead a matrix-based team effectively
- Clarify roles and delegate authority seamlessly
- Manage diverse and complex reporting lines
- Motivate teams to solve conflict themselves without relying on sources outside the matrix
- Resolve inter and intra group conflict
- Deal with difficult people within the matrix
- Prevent and manage conflicts effectively
- Identify and manage stakeholders effectively
About the Course
The Seminar on Matrix Management equips managers, project professionals, and team leaders with the knowledge and practical skills required to operate effectively within matrix organizational structures. The seminar focuses on managing dual reporting relationships, balancing functional and project responsibilities, allocating shared resources, resolving conflicts, and maintaining accountability across departments and projects.
Participants will learn how to navigate competing priorities, influence without direct authority, strengthen cross-functional collaboration, and improve communication between project and functional teams. Through practical case studies, role plays, and workplace scenarios, participants will develop effective strategies for achieving results in matrix environments.
Curriculum & Topics
5 Topics | 31 Sessions
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Workshop 1.1:
Introduction: What is Matrix management?
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Workshop 1.2:
The 5W1H (What, Who, When, Where, Why & How) of matrix-managed teams
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Workshop 1.3:
The dimensions of matrix team working: Functional, Cross-functional, Global, Extended
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Workshop 1.4:
The implications of teams having two 'chains of command'
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Workshop 1.5:
The advantages and challenges of matrix teams
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Workshop 1.6:
The outputs of matrix management: Leadership and management perspectives
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Workshop 2.1:
Matrix vs Traditional teams: Differences in leadership, decision making and collaboration
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Workshop 2.2:
Expectations on the matrix team leaders
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Workshop 2.3:
Becoming accountable to the needs of the team
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Workshop 2.4:
How to maintain focus and demonstrate concern
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Workshop 2.5:
Appropriate level of involvement and control
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Workshop 2.6:
Providing direction working inside the group vs positional authority
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Workshop 2.7:
Cross-functional accountability for matrix team leaders
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Workshop 3.1:
The skills, qualities and attributes needed in matrix management
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Workshop 3.2:
Understanding impacts of leaders’ style and influence on the team
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Workshop 3.3:
Communicating and controlling at appropriate levels for matrix team leaders
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Workshop 3.4:
Developing a passion to release potentials in team members
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Workshop 3.5:
Delivering performance effectively in a complex environment
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Workshop 3.6:
Managing Projects: Lifecycle, tools, triple constraints and critical success factors
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Workshop 4.1:
The makeup of high performing matrix teams
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Workshop 4.2:
Group process facilitation – enabling the team to achieve
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Workshop 4.3:
Team problem solving – encouraging collaboration and collective management control
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Workshop 4.4:
Team decision making – empowering the team to reach their own decisions based on team’s charter
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Workshop 4.5:
Team communication – representing the voice of the team within the wider organization
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Workshop 4.6:
Increasing engagement and staying connected
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Workshop 5.1:
International considerations such as cultural drivers, language and time differences
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Workshop 5.2:
Developing mutual understanding and cultural sensitivity
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Workshop 5.3:
Improving communication: when and how
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Workshop 5.4:
Tools and techniques for influencing and virtual communication
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Workshop 5.5:
Preventing and managing conflict
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Workshop 5.6:
Application Planning - Developing a practical application plan focused on your own specific matrix team
