16 Topics
5 Days
Programme Overview
Training Description
Who Should Attend
- Business Analysts
- Software Developers and Engineers
- QA and Testing Professionals
- Agile Coaches
- Team Leaders and Supervisors
- Programme and Project Coordinators
- PMO Professionals
- IT Managers
- Digital Transformation Professionals
- Professionals working in Agile or Scrum environments
- Professionals seeking the Certified ScrumMaster® credential
Session Objectives
- Understand the core values and principles of the Scrum framework.
- Learn the roles, artifacts, and events in Scrum.
- Facilitate Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
- Guide and coach the Scrum team and the organization on how to use Scrum effectively.
- Remove impediments to the team’s progress.
- Help the Scrum team understand the need for clear and concise Product Backlog items.
- Understand the role of the Product Owner and their relationship with the ScrumMaster.
- Learn techniques for agile estimation and planning.
- Gain confidence to lead and implement Scrum in any environment.
About the Course
The Unlocking Agile Potential: Certified ScrumMaster® (CSM) Training is designed to equip professionals with the knowledge, practical skills, and mindset required to effectively support and facilitate Scrum teams. The course provides a comprehensive introduction to the Scrum framework, Agile principles, Scrum roles, events, artifacts, and accountabilities.
Participants will learn how to serve as effective ScrumMasters by facilitating Scrum events, removing impediments, coaching teams, supporting Product Owners, and promoting an environment of continuous improvement. Through practical exercises, simulations, case studies, and interactive discussions, participants will gain hands-on experience applying Scrum principles to real-world project and product development environments.
Curriculum & Topics
16 Topics | 5 Days
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Subtopic 1.1:
History and origins of the Scrum framework.
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Subtopic 1.2:
The Scrum theory and its pillars.
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Subtopic 1.3:
The values of Scrum: commitment, focus, openness, respect, and courage.
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Subtopic 1.4:
How Scrum differs from traditional project management.
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Subtopic 1.5:
The role of an agile mindset in successful implementations.
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Subtopic 2.1:
The ScrumMaster as a servant-leader.
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Subtopic 2.2:
Responsibilities of a ScrumMaster.
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Subtopic 2.3:
Distinguishing between a ScrumMaster and a traditional project manager.
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Subtopic 2.4:
How to remove impediments for the team.
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Subtopic 2.5:
The ScrumMaster's role in organizational change.
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Subtopic 3.1:
Characteristics of a self-organizing and cross-functional team.
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Subtopic 3.2:
The role of the Development Team.
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Subtopic 3.3:
Team size and its impact on performance.
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Subtopic 3.4:
How to build trust and psychological safety within the team.
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Subtopic 3.5:
Facilitating effective team communication and collaboration.
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Subtopic 4.1:
The Product Owner’s responsibilities and accountability.
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Subtopic 4.2:
Maximizing the value of the product and work of the Development Team.
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Subtopic 4.3:
Techniques for effective Product Backlog management.
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Subtopic 4.4:
The Product Owner's relationship with stakeholders.
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Subtopic 4.5:
How to write effective user stories.
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Subtopic 5.1:
The Product Backlog: purpose, characteristics, and refinement.
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Subtopic 5.2:
The Sprint Backlog and its relationship to the Sprint Goal.
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Subtopic 5.3:
The Increment and what "Done" means.
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Subtopic 5.4:
User stories, epics, and themes.
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Subtopic 5.5:
Defining the Definition of Done.
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Subtopic 6.1:
The purpose and agenda of the Sprint Planning event.
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Subtopic 6.2:
Facilitating the "What" and "How" of the Sprint.
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Subtopic 6.3:
Creating the Sprint Goal.
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Subtopic 6.4:
Techniques for team-based estimation.
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Subtopic 6.5:
The outcome and key takeaways of Sprint Planning.
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Subtopic 7.1:
The purpose and time-box of the Daily Scrum.
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Subtopic 7.2:
Common anti-patterns and how to avoid them.
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Subtopic 7.3:
How the ScrumMaster facilitates this event.
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Subtopic 7.4:
The three questions and their importance.
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Subtopic 7.5:
Encouraging team ownership and accountability.
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Subtopic 8.1:
The purpose and agenda of the Sprint Review.
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Subtopic 8.2:
Facilitating a collaborative and engaging review.
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Subtopic 8.3:
How to gather feedback from stakeholders.
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Subtopic 8.4:
The ScrumMaster's role in preparing for the review.
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Subtopic 8.5:
The value of a working Increment.
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Subtopic 9.1:
The purpose and agenda of the Sprint Retrospective.
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Subtopic 9.2:
The ScrumMaster as a facilitator of continuous improvement.
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Subtopic 9.3:
Common techniques for effective retrospectives.
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Subtopic 9.4:
Actionable improvements for the next Sprint.
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Subtopic 9.5:
The importance of a safe environment for reflection.
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Subtopic 10.1:
An introduction to scaling frameworks like Scrum of Scrums and LeSS.
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Subtopic 10.2:
When and why scaling may be necessary.
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Subtopic 10.3:
Challenges and common pitfalls of scaling.
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Subtopic 10.4:
The role of multiple Scrum Masters in a larger organization.
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Subtopic 10.5:
The importance of maintaining agile principles at scale.
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Subtopic 11.1:
The difference between estimation and forecasting.
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Subtopic 11.2:
Techniques like Planning Poker and affinity mapping.
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Subtopic 11.3:
Creating release plans and roadmaps.
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Subtopic 11.4:
The cone of uncertainty and its relevance.
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Subtopic 11.5:
Managing stakeholder expectations with data.
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Subtopic 12.1:
An introduction to technical debt.
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Subtopic 12.2:
The importance of continuous integration and continuous delivery.
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Subtopic 12.3:
The role of test-driven development (TDD).
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Subtopic 12.4:
Behavior-driven development (BDD).
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Subtopic 12.5:
The ScrumMaster’s influence on technical practices.
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Subtopic 13.1:
Coaching versus mentoring and training.
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Subtopic 13.2:
Coaching the Development Team on self-management.
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Subtopic 13.3:
Coaching the Product Owner on maximizing value.
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Subtopic 13.4:
Coaching the organization on adopting agile practices.
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Subtopic 13.5:
Developing your personal coaching style.
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Subtopic 14.1:
Dealing with resistance to change.
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Subtopic 14.2:
Handling external pressures and demands.
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Subtopic 14.3:
Managing distributed or remote teams.
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Subtopic 14.4:
The role of Scrum in non-software environments.
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Subtopic 14.5:
Tips for long-term Scrum success.
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Subtopic 15.1:
Scrum and Kanban: similarities and differences.
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Subtopic 15.2:
An overview of Lean and its principles.
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Subtopic 15.3:
The relationship between Scrum and DevOps.
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Subtopic 15.4:
Integrating Scrum with other frameworks.
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Subtopic 15.5:
When to choose Scrum over other methods.
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Subtopic 16.1:
Tips and strategies for preparing for the CSM exam.
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Subtopic 16.2:
A review of key concepts and terminology.
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Subtopic 16.3:
Practice questions and exam simulation.
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Subtopic 16.4:
Understanding the scoring and pass requirements.
