16 Topics
10 Days
80 Sessions
Programme Overview
Training Description
Who Should Attend
This course is designed for;
1. Aspiring and practicing Scrum Masters
2. Agile coaches and consultants
3. Project and program managers
4. Product owners
5. Development team members
6. Business analysts
7. Leaders and managers
8. Anyone with a desire to deepen their understanding of Scrum
9. Professionals seeking to validate their advanced Scrum knowledge
Session Objectives
- Understand the foundational principles and theory of Scrum.
- Learn how to effectively apply Scrum in a variety of contexts.
- Master the responsibilities of the Scrum Master as a servant-leader.
- Gain expertise in facilitating complex team dynamics and events.
- Develop advanced skills in coaching individuals and organizations.
- Learn to identify and remove systemic impediments to agility.
- Understand the relationship between the Scrum Master and other roles.
- Prepare thoroughly for the PSM I, II, and III certification assessments.
- Cultivate a mindset of continuous improvement and organizational change.
About the Course
In an increasingly complex and competitive landscape, organizations need more than just project management—they need true agility. The Professional Scrum Master (PSM) certifications are globally recognized credentials that validate an individual's deep understanding and practical application of the Scrum framework. This comprehensive training course is meticulously designed to prepare you for all three levels of the PSM assessments, from foundational knowledge (PSM I) to advanced coaching and facilitation (PSM II) and finally, expert-level application (PSM III).
This 10-day immersive program will transform you from a practitioner to a master of Scrum. We will move beyond the basic rules to explore the nuances of servant leadership, complex team dynamics, and organizational change. Through a combination of interactive sessions, case studies, and hands-on simulations, you will learn to navigate the toughest challenges faced by Scrum teams and become an invaluable asset to any organization striving for agility. By the end of this course, you will be fully prepared to ace the assessments and confidently lead any Scrum initiative
Curriculum & Topics
16 Topics | 80 Sessions
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Workshop 1.1:
Core principles of the Scrum framework.
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Workshop 1.2:
The purpose and role of the Scrum Master.
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Workshop 1.3:
Key Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
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Workshop 1.4:
Scrum artifacts: Product Backlog, Sprint Backlog, and Increment.
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Workshop 1.5:
The Scrum values and their practical application.
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Workshop 2.1:
The Scrum Master as a servant-leader.
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Workshop 2.2:
Coaching the Development Team, Product Owner, and organization.
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Workshop 2.3:
Advanced facilitation techniques for Scrum events.
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Workshop 2.4:
How to remove complex impediments and address organizational dysfunction.
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Workshop 2.5:
The role of the Scrum Master in fostering self-managing teams.
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Workshop 3.1:
Review of the Scrum Guide and key concepts.
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Workshop 3.2:
Common pitfalls and misconceptions in the PSM I assessment.
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Workshop 3.3:
Effective study strategies and practice questions.
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Workshop 3.4:
The importance of understanding the core Scrum principles.
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Workshop 3.5:
Tips for time management and question analysis during the exam.
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Workshop 4.1:
Facilitating difficult conversations and conflicts.
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Workshop 4.2:
Techniques for encouraging engagement and collaboration.
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Workshop 4.3:
The art of asking powerful, open-ended questions.
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Workshop 4.4:
Using visual tools to enhance facilitation.
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Workshop 4.5:
Creating a psychologically safe environment for teams.
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Workshop 5.1:
Differentiating between coaching, mentoring, and teaching.
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Workshop 5.2:
A structured approach to coaching conversations.
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Workshop 5.3:
The Scrum Master's role in coaching the Product Owner for value maximization.
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Workshop 5.4:
Coaching teams to improve their technical practices.
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Workshop 5.5:
Developing a personal coaching toolbox.
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Workshop 6.1:
The Scrum Master’s role in influencing organizational change.
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Workshop 6.2:
Identifying and addressing systemic impediments.
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Workshop 6.3:
Working with leadership to adopt an agile mindset.
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Workshop 6.4:
Communicating the value of Scrum to non-agile stakeholders.
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Workshop 6.5:
The importance of a continuous improvement culture.
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Workshop 7.1:
In-depth analysis of the PSM II assessment format.
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Workshop 7.2:
Case study review and problem-solving exercises.
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Workshop 7.3:
Advanced questions on real-world Scrum application.
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Workshop 7.4:
The Professional Scrum Competencies and how they are assessed.
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Workshop 7.5:
Strategies for writing effective answers for the assessment.
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Workshop 8.1:
Advanced techniques for Product Backlog refinement.
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Workshop 8.2:
The Scrum Master's role in managing stakeholder relationships.
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Workshop 8.3:
How to help the Product Owner manage multiple stakeholders.
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Workshop 8.4:
Strategies for effective forecasting and release planning.
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Workshop 8.5:
The Scrum Master's role in the "Why" and the "What" of the product.
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Workshop 9.1:
Applying Scrum in highly complex, uncertain environments.
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Workshop 9.2:
The importance of empiricism in complex adaptive systems.
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Workshop 9.3:
Techniques for managing dependencies and integrations.
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Workshop 9.4:
Working with multiple Scrum teams on the same product.
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Workshop 9.5:
Advanced scaling considerations and frameworks.
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Workshop 10.1:
An overview of various scaling frameworks (e.g., Nexus, LeSS).
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Workshop 10.2:
The role of the Scrum Master in a scaled environment.
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Workshop 10.3:
Addressing common challenges when scaling Scrum.
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Workshop 10.4:
The importance of maintaining a "Scrum-at-Scale" mindset.
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Workshop 10.5:
Best practices for coordinating multiple teams.
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Workshop 11.1:
The five stances of a Scrum Master: servant leader, coach, facilitator, mentor, and teacher.
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Workshop 11.2:
How to switch stances based on the situation.
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Workshop 11.3:
The importance of self-awareness and self-management.
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Workshop 11.4:
Building credibility and trust with your team and organization.
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Workshop 11.5:
The Scrum Master's role in creating high-performing teams.
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Workshop 12.1:
Moving beyond basic velocity to more meaningful metrics.
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Workshop 12.2:
Measuring agility and team health.
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Workshop 12.3:
The use of burndown and burnup charts.
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Workshop 12.4:
Understanding and using flow metrics.
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Workshop 12.5:
The importance of data-driven decision-making.
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Workshop 13.1:
Fostering a culture of accountability and ownership.
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Workshop 13.2:
Helping the team improve their technical practices.
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Workshop 13.3:
Dealing with resistance and conflict within the team.
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Workshop 13.4:
The Scrum Master's role in promoting cross-functionality.
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Workshop 13.5:
Techniques for improving team collaboration.
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Workshop 14.1:
An introduction to Liberating Structures for dynamic facilitation.
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Workshop 14.2:
Using collaborative whiteboarding tools (e.g., Miro, Mural).
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Workshop 14.3:
The role of technology in a distributed Scrum environment.
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Workshop 14.4:
The importance of a shared team space.
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Workshop 14.5:
Case studies in advanced tool usage.
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Workshop 15.1:
Deconstructing the PSM III assessment questions.
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Workshop 15.2:
Strategies for writing persuasive and well-structured answers.
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Workshop 15.3:
How to demonstrate a deep, nuanced understanding of Scrum.
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Workshop 15.4:
The importance of leveraging the Scrum Guide as a primary resource.
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Workshop 15.5:
Mock exams and peer review of answers.
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Workshop 16.1:
Creating a personal development plan as a Scrum Master.
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Workshop 16.2:
The importance of continuous learning and growth.
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Workshop 16.3:
Exploring advanced topics in agility.
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Workshop 16.4:
The role of the Scrum Master in communities of practice.
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Workshop 16.5:
Building a professional network and seeking mentorship.
