8 Topics
5 Days
40 Sessions
Programme Overview
Training Description
Session Objectives
- Understand the principles and benefits of shared services. Master the methodology for designing a shared services center. Develop a centralized budgeting framework for financial control. Create a robust chargeback and service level agreement (SLA) system. Manage the change management process for a successful transition. Optimize resource allocation and improve process efficiency. Use a centralized budget to enforce strategic priorities. Measure the financial and operational performance of shared services. Foster a collaborative and customer-focused service culture.
About the Course
Integrated Finance: Shared Services and Centralized Budgeting is a practical training course designed to equip finance, budgeting, and management professionals with the knowledge and skills required to implement effective shared-services and centralized budgeting models. The course explores how organizations can consolidate financial functions, standardize budgeting processes, improve financial controls, reduce duplication, and achieve greater efficiency through centralized financial management.Participants will examine the benefits and challenges of shared financial services, centralized budget preparation, governance structures, service-level arrangements, cost allocation, technology integration, and performance management. The course emphasizes practical approaches for balancing centralized control with the operational needs and accountability of individual departments and business units.
Curriculum & Topics
8 Topics | 40 Sessions
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Workshop 1.1:
The principles of shared services vs. traditional business models.
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Workshop 1.2:
Key drivers for implementing a shared services model.
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Workshop 1.3:
The benefits: cost reduction, process standardization, and service improvement.
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Workshop 1.4:
Common risks and challenges to implementation.
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Workshop 1.5:
Case studies of successful shared services centers.
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Workshop 2.1:
Choosing the right scope for shared services.
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Workshop 2.2:
The process of centralizing key functions.
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Workshop 2.3:
Defining the organizational structure of the shared services center.
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Workshop 2.4:
Technology and platform requirements.
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Workshop 2.5:
Key considerations for a phased implementation.
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Workshop 3.1:
The principles of centralized budgeting.
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Workshop 3.2:
How centralized budgeting drives strategic alignment.
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Workshop 3.3:
The role of the central finance team in budget creation.
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Workshop 3.4:
A step-by-step guide to developing a centralized budget.
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Workshop 3.5:
How to balance top-down control with departmental input.
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Workshop 4.1:
The purpose and components of a Service Level Agreement (SLA).
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Workshop 4.2:
Developing clear and measurable SLAs with internal customers.
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Workshop 4.3:
Designing a transparent and fair chargeback model.
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Workshop 4.4:
Using chargebacks to influence behavior and manage demand.
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Workshop 4.5:
Best practices for managing performance against SLAs.
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Workshop 5.1:
Identifying and eliminating waste within shared services.
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Workshop 5.2:
Using lean and Six Sigma principles for process optimization.
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Workshop 5.3:
The role of automation and robotics in shared services.
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Workshop 5.4:
Continuous improvement in a service delivery context.
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Workshop 5.5:
Measuring operational efficiency and cost savings.
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Workshop 6.1:
Building a compelling business case for shared services.
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Workshop 6.2:
The role of leadership in championing the change.
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Workshop 6.3:
A communication plan for internal and external stakeholders.
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Workshop 6.4:
Managing employee morale and addressing resistance.
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Workshop 6.5:
Training and skill development for a successful transition.
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Workshop 7.1:
Key performance indicators (KPIs) for shared services.
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Workshop 7.2:
Creating a performance dashboard for senior management.
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Workshop 7.3:
Reporting on financial savings and service quality.
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Workshop 7.4:
Using feedback to continuously improve services.
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Workshop 7.5:
The role of governance in a shared services model.
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Workshop 8.1:
A comprehensive case study on implementing shared services.
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Workshop 8.2:
Participants work in groups to develop a plan for their organization.
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Workshop 8.3:
Presenting your plan for a shared services model.
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Workshop 8.4:
A final Q&A and best practice sharing session.
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Workshop 8.5:
Developing a personal action plan for your organization.
