15 Topics
10 Days
75 Sessions
Programme Overview
Training Description
Who Should Attend
This course is ideal for;
- Project Managers in Energy
- Community Relations and CSR Professionals
- Government and Regulatory Officials
- Corporate Communications and Public Affairs Specialists
- Environmental and Social Impact Assessment Teams
- Business Development Managers
- NGO and Civil Society Leaders
- Public Consultation Practitioners
- Urban and Rural Planners
- Students in Sustainability and Policy
Session Objectives
- Master the core principles of effective stakeholder engagement.
- Learn to conduct a comprehensive stakeholder analysis and mapping.
- Understand the key differences in engaging various stakeholder groups.
- Grasp the complexities of securing a social license to operate.
- Develop proficiency in designing and implementing a tailored engagement plan.
- Explore best practices in public consultation and information dissemination.
- Learn about robust approaches to managing conflict and opposition.
- Identify the critical legal and ethical considerations in engagement.
- Develop skills in crafting compelling narratives and using media channels.
- Formulate strategies for building long-term, mutually beneficial partnerships.
About the Course
Securing and maintaining a social license to operate is critical to avoiding project delays, regulatory bottlenecks, and public opposition during energy transition initiatives. This executive-level program equips project managers, corporate affairs officers, and sustainability leads with actionable frameworks to foster trust, align diverse community interests, and drive consensus.
Through practical, case-based modules, participants learn to systematically map stakeholder networks, design inclusive consultation strategies, and craft transparent project narratives. The curriculum addresses high-stakes challenges, including public consultation management, risk communication, crisis mitigation, and community benefit-sharing models. Build the strategic capabilities needed to minimize reputational risk and ensure project continuity across complex political and social landscapes.
Curriculum & Topics
15 Topics | 75 Sessions
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Workshop 1.1:
The importance of stakeholder engagement in the energy transition
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Workshop 1.2:
The concept of a social license to operate
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Workshop 1.3:
The difference between consultation and collaboration
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Workshop 1.4:
The key principles of effective engagement
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Workshop 1.5:
The business case for proactive engagement
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Workshop 2.1:
The process of identifying and categorizing stakeholders
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Workshop 2.2:
The role of a clear and focused research question
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Workshop 2.3:
Tools for stakeholder mapping (e.g., power/interest grid)
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Workshop 2.4:
Assessing stakeholder influence and expectations
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Workshop 2.5:
The importance of a "risk and mitigation" plan
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Workshop 3.1:
Crafting a compelling and clear narrative
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Workshop 3.2:
Tailoring messages to different audiences
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Workshop 3.3:
The importance of a simple scorecard and a dashboard
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Workshop 3.4:
Selecting appropriate communication channels
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Workshop 3.5:
Best practices for transparency and honesty
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Workshop 4.1:
The goals and principles of public consultation
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Workshop 4.2:
Designing an effective consultation process
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Workshop 4.3:
The importance of a "data story map"
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Workshop 4.4:
Running a successful public meeting or forum
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Workshop 4.5:
Capturing and responding to public feedback
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Workshop 5.1:
Managing media relations during a project
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Workshop 5.2:
The role of social media in public perception
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Workshop 5.3:
The importance of a clear and consistent reporting style
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Workshop 5.4:
Monitoring online sentiment and addressing misinformation
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Workshop 5.5:
The use of digital tools for broader engagement
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Workshop 6.1:
The common causes of conflict in energy projects
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Workshop 6.2:
De-escalation techniques and conflict resolution
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Workshop 6.3:
The role of a program's theory of change
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Workshop 6.4:
The importance of a "stakeholder analysis"
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Workshop 6.5:
Using negotiation to find common ground
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Workshop 7.1:
Building a positive relationship with local communities
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Workshop 7.2:
The role of a clear and compelling KPI
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Workshop 7.3:
The difference between community relations and public relations
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Workshop 7.4:
Designing a community benefits agreement
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Workshop 7.5:
The role of local hiring and procurement
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Workshop 8.1:
Engaging with government officials and regulators
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Workshop 8.2:
The importance of a "risk and mitigation" plan
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Workshop 8.3:
The role of a simple scorecard and a dashboard
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Workshop 8.4:
Advocating for supportive policy
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Workshop 8.5:
Navigating the regulatory approval process
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Workshop 9.1:
The transition from a project-based relationship to a partnership
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Workshop 9.2:
The importance of a "data story map"
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Workshop 9.3:
The role of a long-term community benefits fund
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Workshop 9.4:
Establishing a joint-management committee
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Workshop 9.5:
The importance of a program's theory of change
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Workshop 10.1:
The legal requirements for public consultation
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Workshop 10.2:
The role of a "stakeholder analysis"
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Workshop 10.3:
The importance of a clear and compelling KPI
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Workshop 10.4:
Ethical principles in stakeholder engagement
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Workshop 10.5:
Best practices for data privacy
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Workshop 11.1:
Case study: A wind farm project's successful engagement strategy
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Workshop 11.2:
•Case study: A project that failed due to community opposition
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Workshop 11.3:
Case study: Managing a contentious public hearing
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Workshop 11.4:
Lessons learned from global projects
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Workshop 11.5:
The future of stakeholder engagement
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Workshop 12.1:
Integrating engagement into the project lifecycle
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Workshop 12.2:
The role of a simple scorecard and a dashboard
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Workshop 12.3:
Budgeting and resourcing for engagement
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Workshop 12.4:
The importance of a clear and focused research question
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Workshop 12.5:
Monitoring and evaluating engagement effectiveness
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Workshop 13.1:
The role of a Social Impact Assessment (SIA)
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Workshop 13.2:
The importance of a "risk and mitigation" plan
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Workshop 13.3:
Using engagement to inform the SIA
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Workshop 13.4:
The role of a "data story map"
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Workshop 13.5:
The link between SIA and social license
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Workshop 14.1:
Collecting and analyzing engagement data
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Workshop 14.2:
The importance of a clear and consistent reporting style
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Workshop 14.3:
Using sentiment analysis to understand public mood
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Workshop 14.4:
The role of a "program's theory of change"
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Workshop 14.5:
Reporting on engagement to senior leadership
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Workshop 15.1:
The role of ESG in project finance
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Workshop 15.2:
The importance of a "stakeholder analysis"
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Workshop 15.3:
The due diligence process for social risk
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Workshop 15.4:
Communicating a project's social performance
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Workshop 15.5:
The evolving role of corporations in the energy transition
