15 Topics
10 Days
Programme Overview
Training Description
Who Should Attend
This course is ideal for project managers, senior project coordinators, and other professionals who are looking to enhance their communication abilities. It is particularly beneficial for those managing large, complex projects with multiple stakeholders, as well as individuals who are seeking to advance their careers in project management by mastering high-level communication strategies. The course is also suitable for professionals who already possess basic communication skills and want to develop more sophisticated techniques for influencing, persuading, and resolving conflicts effectively.
Session Objectives
- Master Advanced Communication Techniques
- Enhance Leadership Communication
- Manage Stakeholder Communication
- Implement Persuasion and Influence Strategies
- Develop Cross-Cultural Communication Skills
- Handle Difficult Conversations
- Adapt Communication to Different Situations
About the Course
Effective communication is the cornerstone of successful project management. Project managers are often the bridge between stakeholders, teams, and clients, requiring a comprehensive set of advanced communication skills. The Advanced Communication Skills for Project Managers training course is designed to equip project managers with the techniques, strategies, and tools needed to improve their communication abilities in complex, high-stakes environments. This course delves into advanced communication concepts, enabling participants to navigate challenging communication scenarios, manage diverse teams, and drive project success through superior interpersonal interactions.
General Notes
- This course will be delivered by our experts and professionals in data analysis with vast experience. The workshop will be highly interactive
- Training manuals and additional reference materials are provided to the participants.
- Upon successful completion of this course, participants will be issued with a certificate.
- The training will be conducted by PB Institute of Research and Technology
- The training fee covers tuition fees, training materials, lunch and training venue. Accommodation and airport transfer are arranged for our participants upon request.
Curriculum & Topics
15 Topics | 10 Days
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Subtopic 1.1:
Overview of communication theories and models
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Subtopic 1.2:
The role of communication in project management
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Subtopic 1.3:
Key communication skills for project success
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Subtopic 2.1:
Leadership communication styles
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Subtopic 2.2:
Building rapport and trust with stakeholders
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Subtopic 2.3:
Communicating with clarity and authority
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Subtopic 3.1:
The art of listening for understanding
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Subtopic 3.2:
Techniques for improving listening skills
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Subtopic 3.3:
Overcoming barriers to effective listening
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Subtopic 4.1:
Understanding body language and its impact
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Subtopic 4.2:
Using non-verbal cues to strengthen communication
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Subtopic 4.3:
Reading and interpreting non-verbal signals
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Subtopic 5.1:
Principles of negotiation and conflict resolution
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Subtopic 5.2:
Persuasion techniques for successful negotiations
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Subtopic 5.3:
Managing win-win situations in project negotiations
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Subtopic 6.1:
Approaching sensitive and challenging discussions
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Subtopic 6.2:
Delivering constructive feedback and performance reviews
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Subtopic 6.3:
Handling emotional responses and maintaining professionalism
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Subtopic 7.1:
Identifying sources of conflict in projects
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Subtopic 7.2:
Conflict resolution styles and techniques
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Subtopic 7.3:
Mediation strategies for project teams
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Subtopic 8.1:
Techniques to influence stakeholders and decision-makers
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Subtopic 8.2:
Building credibility and trust to enhance persuasion
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Subtopic 8.3:
Ethical considerations in persuasion and influence
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Subtopic 9.1:
Identifying and analyzing project stakeholders
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Subtopic 9.2:
Tailoring communication for diverse stakeholder needs
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Subtopic 9.3:
Managing stakeholder expectations and feedback
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Subtopic 10.1:
Understanding and addressing cultural differences
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Subtopic 10.2:
Adapting communication to diverse teams
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Subtopic 10.3:
Managing cross-cultural project teams
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Subtopic 11.1:
Communicating effectively during crises
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Subtopic 11.2:
Handling project uncertainty and managing risk communication
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Subtopic 11.3:
Keeping teams and stakeholders informed during disruptions
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Subtopic 12.1:
Building effective communication channels within teams
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Subtopic 12.2:
Fostering collaboration and teamwork
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Subtopic 12.3:
Techniques for motivating and engaging project teams
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Subtopic 13.1:
Crafting impactful presentations for diverse audiences
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Subtopic 13.2:
Using visual aids and storytelling for better engagement
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Subtopic 13.3:
Overcoming nervousness and improving public speaking confidence
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Subtopic 14.1:
Leveraging technology for effective communication
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Subtopic 14.2:
Managing virtual communication and remote teams
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Subtopic 14.3:
Best practices for digital communication platforms
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Subtopic 15.1:
Measuring communication effectiveness in projects
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Subtopic 15.2:
Collecting feedback and refining communication strategies
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Subtopic 15.3:
Continuous improvement techniques for communication skills
